Ofsted inspection

We are pleased to announce that our recent Ofsted inspection has found the agency to be Effective in all areas:
Leadership and management are effective
The quality of the agency’s services is effective
The impact of the agency’s services on the quality of the education and care provided by its childminders is effective

Ofsted state that “High expectations to deliver good quality, flexible early years provision are shared across the agency team and communicated clearly to childminders registered with them. Childminders particularly value the quick and helpful responses to their general queries by the agency staff and, in turn, they feel well-assisted.”

we have 3 recommendations:

▪ continue to strengthen agency workers and managers’ understanding of
suspension and cancellation procedures so its implementation of enforcement
is robust
▪ ensure that childminders who live outside of Kingston and Richmond receive
the same opportunities as those who live in the primary boroughs
▪ implement plans to review the rigour of quality assurance and monitoring of
staff practice, ensuring these have a positive impact on the service and
outcomes for children.

We have put in place an action plan to achieve these and a number of measure have already been put in place. Please read the full report here